Privacy Policy

Hanover Handy Services

Hanover Handy Services ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, https://www.hanoverhandy.com (“Website”).


INFORMATION WE COLLECT

We may collect the following types of personal information when you interact with us:


  • Name, phone number, email address
  • Service address and project details
  • Payment and billing information
  • Communication preferences

 

We collect this information when you:


  • Submit a contact form 
  • Request a quote or schedule services 
  • Subscribe to SMS/text messages 
  • Communicate with us directly 

 

HOW WE USE YOUR INFORMATION

We use your information to:


  • Provide and schedule services
  • Respond to your inquiries
  • Send updates, promotions, and service notifications
  • Improve our website and customer experience
  • Comply with legal obligations


SMS/TEXT MESSAGING POLICY

If you consent to receive SMS from Hanover Handy Services, you agree to receive text messages (SMS) from us. Message frequency may vary depending on your interactions with us. 


  • Message and data rates may apply. 
  • Reply STOP to opt out of further messages. 
  • Reply HELP for customer support. 
  • Consent is not a condition of purchase. 

 

We do not share, sell, rent, or otherwise disclose your SMS opt-in data or personal information to third parties for marketing purposes or for any reason outside of providing our services.


SHARING YOUR INFORMATION

We may share your information with trusted third-party service providers only to help us operate our business and provide services to you (e.g., payment processors, CRM tools). These providers are contractually obligated to protect your data and may not use it for any other purpose. We do not sell or rent your personal information to any third party. 


YOUR CHOICES

You may:


  • Opt out of receiving marketing emails by clicking “unsubscribe” in any message. 
  • Opt out of SMS by replying “STOP”. 
  • Request access to or deletion of your personal data by contacting us. 


DATA SECURITY

We implement appropriate security measures to protect your data from unauthorized access, misuse, or disclosure. 


THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. 


CHILDREN’S PRIVACY

Our services are not directed to children under 13. We do not knowingly collect information from children. 


CHANGES TO THIS PRIVACY POLICY

We may update this policy from time to time. The latest version will always be available at www.hanoverhandy.com. If you consent to receive SMS from Hanover Handy Services, you agree to receive text messages (SMS) from us. Reply STOP to opt out; reply HELP for support. Message and data rates may apply. Messaging frequency may vary. Visit our Privacy Policy at www.hanoverhandy.com to view our privacy policy and terms and conditions.


CONTACT US

If you have any questions or concerns about this policy, please contact us at: 

Email: support@hanoverhandy.com 

Phone:  (804) 363-8393